For: Hancock

Transforming AI for Hancock

Intelligent Solutions built for Arabic domains and businesses

Intelligent solutions built for Arabic domains and businesses — deployed on-premise, sovereign by design, and delivering results today.

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The Brief

Key observations and opportunities

Addressing operational delays, regulatory complexities, and data sovereignty concerns to enable world-class investor services.

Service Bottleneck

Investor queries in Arabic require human routing and translation, creating delays that undermine the platform’s investment ambition.

Speed Gap

Staff spend hours manually searching dense Arabic regulatory documents — slowing decisions and increasing error risk across teams.

Data Sovereignty

Cloud-based AI tools like ChatGPT are off limits. The platform needs AI that runs entirely within its own secure, on-premise environment.

Solution 01

AI Document Search

Time to answer
2 hours → 30 seconds
How Arabic document search works

Ask questions in Arabic and receive accurate, cited answers from thousands of documents within seconds. Eliminates manual reviews that divert skilled teams from higher-value work.

Search regulations and policies instantly
Find answers across hundreds of documents
Every answer cited with document, section and page
Runs entirely inside your secure network — zero data leaves
Arabic AI Document Search interface
Deployed today
On-premise. Zero data leaves your network.

Arabic AI Assistance chat interface
Solution 02

Arabic AI Assistance

A conversational AI that speaks fluent Arabic — answering investor queries, guiding applications, and supporting staff around the clock with zero human handoff required.

Handles investor queries in fluent Arabic — no translation layer, no delay
Guides investors through registrations and licensing step by step
Available 24 × 7, zero wait times, thousands of simultaneous queries
Escalates complex cases to the right human specialist automatically
Investor Onboarding
Policy Q&A
Smart Escalation
Compliance Q&A

Case Study · Intelligent Document Intelligence

AI Powered Arabic Document Search for Mining and Resources

Search time reduction
Hours → <5 sec
Data exposure
Zero
Access control
User Level Access Control
The Challenge

Compliance and policy teams managed hundreds of classified Arabic documents across multiple divisions — regulations, technical manuals, and incident reports. Manual search processes were slow and inconsistent, creating compliance risks in a highly regulated environment.

The Solution

AI Document Search was deployed on-premise inside the organisation’s own data centre. Staff now ask questions in Arabic and receive cited answers — document name, section, and page — in under 5 seconds. Zero data ever leaves the network.

Built to enterprise standards

Enterprise ready by design

These aren’t experiments. They are operated systems, with the controls an enterprise needs before anything touches its data.

Production proven

Every capability here is running with a real client today.

Starts small, scales fast

Begin with one use case. Scale as value is proven.

Secure and governed

Security, monitoring, and governance built in from day one.

Your data, your control

Enterprise-ready deployment and data management on your terms.

Continuously supported

Ongoing support, maintenance, and enhancements — not a one-time install.

Cloud-neutral

Any cloud. Any stack. Or fully on-premise — whatever your environment needs.

85+
Skilled Resources
80%
Consultants Certified
100%
Client Retention

GoWide

Ready to move forward?

Let’s walk through a live demonstration and discuss what deployment looks like for your environment.

Contact details

 

Name
Brendan Coleman

 

Phone
+61 414 296 366

 

Website
www.gowide.com

Request a demonstration

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