Empowering Businesses with AI-Driven Solutions
Next-Generation Voice & Chat Agents, E-Commerce Innovation, and Process Intelligence
Transform Customer Engagement with Custom AI Chat & Voice Solutions
GoWide, we provide end-to-end services to design, develop, and deploy custom AI chatbots and voice assistants tailored to your business needs. Our expert team works closely with you to understand your customer journeys and operational goals, creating intelligent conversational solutions that streamline engagement, automate routine tasks, and enhance customer satisfaction.
Building AI chat and voice assistants can be complex without the right approach. We reduce complexity by breaking down development into systematic, manageable phases—from initial discovery and design to integration, testing, deployment, and ongoing optimization. Our solutions seamlessly integrate with your CRM and backend systems, ensuring personalized, context-aware conversations.
With scalable infrastructure and multilingual support, our AI assistants adapt dynamically to your enterprise demands, delivering reliable service 24/7. GoWide stands by your side with continuous support and maintenance—helping you leverage AI-driven voice and chat capabilities as powerful tools to transform customer experience and drive business growth.
Empower Your Business with Custom AI Chatbot and Voice Agents
Custom AI Voice Agents
Design and deploy fully branded, intelligent AI voice agents that understand customer intent, respond naturally, and operate 24/7 with ultra-low latency. These agents handle bookings, FAQs, call routing, and complex conversations to deliver seamless customer experiences.
AI Chat Agents & Conversational AI
Build AI chatbots that engage customers in natural language on multiple channels, automating routine queries and providing instant support. These chat agents integrate deeply with business systems to personalize conversations and improve engagement.
Self-Hosted & Secure AI Solutions
Offer options for on-premise deployment of AI voice and chat agents to ensure full control over data privacy, security, and customization according to specific enterprise compliance needs.
Real-Time Speech-to-Text & Transcription
Enable instant speech-to-text conversion during ongoing calls for real-time documentation, compliance, and actionable insights, enhancing conversation quality and effectiveness.
Emotion & Sentiment Detection
Integrate AI capabilities that detect customer emotions and tone during conversations to personalize responses, de-escalate issues, and improve customer satisfaction.
Scalable AI Infrastructure & Integration
Provide enterprise-grade AI platforms that scale automatically to handle millions of voice and chat interactions simultaneously, with seamless integration into existing CRM, helpdesk, and e-commerce systems.
Experience the Transformative Benefits of AI Voice & Chat Agents
Real-Time Transcription & Summarization
Instantly converts spoken words into text and generates brief call summaries, ensuring accurate documentation and enabling quick review of essential conversation points without missing critical information.
Seamless Appointment Booking
Automates scheduling and frequently asked questions, allowing AI agents to efficiently handle bookings without human intervention, streamlining customer interactions.
Task Automation
Manages routine sales and support tasks autonomously, freeing human agents to focus on more complex and high-value conversations.
Interruption Handling
Detects and smoothly manages interruptions or overlapping speech, maintaining natural conversation flow and preserving context.
Context Management
Deploy BigCommerce B2B Edition functionality such as individual price per customer/quote management and bulk orders when it comes to wholesale practices.
App Development
Ensure adherence to regulatory requirements by monitoring process deviations and minimizing compliance risks.
Our BigCommerce Implementation Journey
GoWide provides an all-in-one implementation process which incorporates intensive business analysis with time-tested e-commerce best practices to make your BigCommerce prosperous.
Discovery
We review your business needs, audience and e-commerce goals thoroughly and use them to determine the best BigCommerce solution architecture.
Planning
Our team will elaborate on project plans, scheme, and technical specifications as well as prepare your content, product data, and your integration requirements.
Development
We do gap analysis of your existing e-commerce and outline the migration plan, customizations and integrations required within BigCommerce.
Integration
In this phase, we develop your BigCommerce store, apply custom features, and test the store to give optimum performance.
Launch
We implement a go-live procedure, transfer your data, adapt all the systems and fully train your staff on how to manage the store.
Optimization
Include on-going optimization, maintenance and support services to keep your BigCommerce store working at the highest level and growing with your business.
Why Choose GoWide for BigCommerce
Proven Expertise
We are focused on seamless, hassle-free BigCommerce implementations and integrations that cause minimal disruption and maximize your e-commerce functionality.
Tailored Approach
We look forward to designing special BigCommerce solutions to your unique business needs and ensure that measurable outcomes are achieved.
Agile Execution
We have a long track record with BigCommerce development partners, and our technical knowledge and resources generate a high level of e-commerce functionality.
Innovation-Driven
We are at our best in developing advanced BigCommerce automations and API Integrations that enhance production and customer experience.
Enterprise Mindset
Our BigCommerce design and implementation services are built on a scalable architecture that can easily scale as your business scales.
End-to-End Partnership
We offer ongoing guidance to ensure that your team is optimized to achieve eCommerce success with BigCommerce over a long-term.
FAQs
Is BigCommerce secure for online stores?
BigCommerce is a Level 1 PCI DSS compliant platform that comes complete with built-in mechanisms to administer all SSL certificates, fraud protection, and enterprise-level security to safeguard all merchants, and buyers.
How quickly can I launch a store on BigCommerce?
With professional implementation services, an entry level BigCommerce store can be up and running in a span of 2-4 weeks, complex customizations can take up to 8-12 weeks depending on need.
What BigCommerce development services do you offer?
We offer end-to-end BigCommerce services in terms of development of stores, custom themed design, third party integration services, migration solutions, B2B consulting and continuous optimization.
How long does it take to build a custom BigCommerce theme?
Designing custom Bigcommerce themes normally take 3-6 weeks based on design complexity and customized functionality requirements, and numbers of revisions.
Do you provide ongoing support and maintenance?
We do yes but we have extensive support packages that offer frequent updates, performance monitoring, security patches, new feature development, and technical support to give our stores performing optimally.
How does GoWide’s BigCommerce service support business growth?
GoWide Solutions is an official partner of BigCommerce that already has experience in implementing e-commerce. We offer open project management, frequent updates and post-launch assurances.
